Securing Your Financial Future

Frequently Asked Questions

What is the minimum investment required?

The minimum investment requirement varies depending on the investment plan you choose. We offer a range of investment options to suit different budgets, starting from as low as $300.

How secure is my personal and financial information?

We take the security and privacy of your information seriously. Bigbitrex implements robust security measures to protect your personal and financial data. We adhere to strict data protection standards and use encrypted connections to ensure the confidentiality and integrity of your information.

What are the fees associated with investing through Astrabit?

Bigbitex charges zero management fees for overseeing and administering investments on behalf of our clients. 

How can I contact your customer support team?

We have a dedicated customer support team available to assist you. You can reach us through various channels, including email, or the contact form on our website. Our knowledgeable support team is ready to address any questions, concerns, or inquiries you may have regarding your investments or our services.

What factors do you consider when selecting investment opportunities?

Our team conducts thorough market research and analysis to identify investment opportunities. We consider factors such as market trends, economic indicators, property evaluations, industry dynamics, and potential for long-term growth. Our goal is to select investments that offer strong potential for returns while managing risks effectively.

I wish to invest with Bigbitex but I don't have ecurrency account. What should I do ?

We accept: Bitcoin, Litecoin, Bitcoin Cash, Ethereum and other common ecurrencies.

You can open a free Bitcoin, Litecoin, Bitcoin Cash, Ethereum account here: www.trustwallet.com

How long does it take for my deposit to be added to my account ?

Your account will be updated as fast, as you deposit.

How can I change my email address or password ?

Log into your Bigbitex account and click on the “Profile icon”. You can change your e-mail address and password there.

How can I check my account balance ?

You can access the account information 24 hours, seven days a week over the Internet.